How to Order
By Credit or Debit card
via PayPal
UK customers can order using the 'shopping basket' system which enables you to make payment using a Credit or Debit card via Paypal. (See 'About Paypal?' below).
For international orders Paypal is the only method of payment we can accept please use the contact form so we can give you the latest prices for goods and shipping at the prevailing exchange rates
Other Payments
UK customers only can now purchase goods over the telephone using the cards featured using Streamline (Streamline is a service provided by a member of The Royal Bank of Scotland Group)
Maestro (Domestic) Mastercard and Visa
For orders by post
Please send any enquiries to
Angela Burrows
9 Manor Place
Green street
Hoyland
Barnsley
S74 9RE
Tel No +44 (0)1226746668
You can also use my e-mail address for any enquiries. amburrows@gracie-mae.co.uk
Vat is not applicable on my products at the moment
Delivery
Orders will be posted out as soon as possible after receipt of full payment and allowing time for any cheque payments to clear. The period for dispatch is normally 7 days from date of order with cheque payment and 2 days or less with paypal, a dispatch date will be confirmed on receipt of order and payment. As all items are handmade we may have to extend the paypal delivery times, especially after a busy period,I will inform you of the dispatch times if this is the case and a refund will be given if it does not suit you.
Postage and packing
UK Orders
Due to recent increases post and packing in the UK using Royal Mail recorded delivery
now costs £2.15
All orders come boxed in our own stylish printed boxes
Our silver jewellery come in the black box
all the others come in the beige box
All our boxes are made from recycled paper
Orders to other countries
Please contact us for current prices at the latest exchange rates
Guarantee
I understand how difficult it can be to buy from the internet - your satisfaction is very important to me. If you are not satisfied with your purchase you can return it, in the original packaging, with any gift packaging and labels attached within 14 days of receipt at your own cost for a refund of the original purchase price and original postage.
Please ensure the item is packaged in a bubble protected bag or envelope as refunds for breakages in transit cannot be made and send by first class Recorded signed for delivery.
You may also return your item undamaged, with labels and packaging within 14 days for exchange only.For UK health and safety reasons pierced earrings are the exception to this policy. In the unlikely event of a fault or a breakage in transit, a full refund or replacement will be given on return of the damaged goods.In any of the above cases please contact me before returning goods.
Items made to order cannot be refunded or exchanged unless faulty on receipt.
All items remain the property of Gracie-Mae Handmade Jewellery until paid for in full
About PayPal
PayPal is a third party payment processor which enables online Credit and Debit card payments. It is a secure system which has over 20 million registered users.
How do I use PayPal?
Add your items to the shopping basket then, when you are ready, view basket and select the 'Secure Checkout'. You will be guided through placing your order by Paypal. You do not have to be a registered PayPal user to pay this way, however, if you wish to sign up to an account there is an option to do this at the end of the checkout. All orders are acknowledged by e-mail.
Is PayPal secure?
PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Once your information reaches PayPal it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorised computers. Only PayPal has access to your confidential credit/debit card details.


Gracie Mae Handmade Jewellery
SHOP BY CATEGORY AT GRACIE MAE
HANDMADE DESIGNER JEWELLERY-ORDERS
Tel No 01226746668
As we are a small family run business there may be no one available to take your call straight away but please leave a contact number and we will get back to you as soon as possible